Kinetik I.T. is dedicated to minimizing your downtime and maximizing your productivity by offering a dedicated network support and scheduling phone number for our clients.

Standard Network & Help Desk Support
If you are a current client and are not covered by an Annual Network and Help Desk Support Service Agreement, please call 888-957-0058 and select 1. Our standard support hours are: Monday – Friday: 9:00am – 5:00pm Mountain Standard time.

Annual Network & Help Desk Support Service Agreement
If you are on an Annual Network & Help Desk Support Service Agreement, we offer extended support hours to keep you covered in case of an emergency. Our after hours emergency phone number is: 888-957-0058 and select 2 to be directed to the Emergency Dispatch Service and an On-Call Support Technician will be dispatched. Only press 2 if you have a "network-down" or other true emergency. For non-emergency situations, please select 1.

Our Annual Network & Help Desk Support Service Agreement is designed to support your business’ technology needs in a way that makes a positive difference. This is the driving force behind our company that motivates us to excel in everything we do!

Annual Network & Help Desk Support Service Agreement includes the following:

  • Priority scheduling

  • Guaranteed Response Times

  • 24 x 7 On-Call-Service for unexpected emergencies

  • Proactive remote monitoring

For more information regarding our Annual Network & Help Desk Support Agreement, please call 602-957-0058 or Contact Us.

Not a Client?
If you are not a client of Kinetik I.T., please call
602-957-0058.

To speak with one of our technical support representatives, 24 hours a day, 365 days a year, call our toll-free support line at 1-866-245-5154

General Support
If you need some help getting started with your website, configuring your email client or you have some questions about the services and tools we provide, click on General Help.

WebsiteOS Control Panel Support
For help using our website management tool, WebsiteOS, click on WebsiteOS Help.

Webmail Support
If you need help using our web based email, WebMail, click on WebMail Help.