Computer & Network and IT Support

Kinetik I.T. is dedicated to minimizing your downtime and maximizing your productivity by offering a dedicated network & IT support and scheduling phone number for our clients.

Standard Network, IT & Help Desk Support

If you are a current client and are not covered by an Annual Network & Help Desk Support Service Agreement, please call 602-957-0058 and follow the auto-attendant instructions, or call 888-957-0058 and select 1, or email us at support@kinetik-it.com. Our standard support hours are: Monday – Friday: 9:00am – 5:00pm Mountain Standard Time.  We will respond to you on a first-come-first-serve basis.

Annual Network, IT & Help Desk Support Service Agreements

If you are on an Annual Network & Help Desk Support Service Agreement, we offer extended support hours to keep you covered in case of an emergency. Our after-hours emergency phone number is: 888-957-0058 and select 2 to be directed to the Emergency Dispatch Service and an On-Call Support Technician will be dispatched. Only press 2 if you have a "network-down" or other true emergency. For non-emergency situations, please select 1 or email us at support@kinetik-it.com.  Please indicate the timeframe that you need a response by.

Our Annual Network & Help Desk Support Service Agreement is designed to support your business’ technology needs in a way that makes a positive difference. This is the driving force behind our company that motivates us to excel in everything we do!

    Annual Network & Help Desk Support Service Agreement includes the following:
  • Priority scheduling
  • Guaranteed response times
  • 24 x 7 On-Call-Service for unexpected emergencies
  • Proactive remote monitoring

For more information regarding our Annual Network & Help Desk Support Agreement,
please call 602-957-0058 or contact us.

Not a Client?

If you are not a client of Kinetik I.T., please call 602-957-0058.

Web Site Hosting Support

To speak with one of our technical support representatives, 24 hours a day, 365 days a year, call our toll-free support line at 1-866-245-5154.