Get In Touch
Our office is located on the S.W. corner of 3rd Avenue & West Flower Street, between Osborn and Thomas, and just North of St. Joseph's Hospital and West of Park Central Mall.
For clients with a Network Support Agreement Only:
Kinetik Information Technology
3136 North 3rd Avenue
Phoenix, AZ 85013
Kinetik IT is dedicated to minimizing your downtime and maximizing your productivity by offering a dedicated network & IT support and scheduling phone number for our clients at 888-957-0058.
We will respond to you on a first-come-first-serve basis. Please indicate the timeframe that you need a response by. Our standard support hours are:
Monday – Friday: 9:00am – 5:00pm Arizona Time.
Emergency Website Hosting Support
Call 602-957-0058, option 4. Then select 2 for emergency support.
Non-Emergency Website Hosting Support:
Call 602-957-0058, option 4. Then select 1 for non-emergency support.
Emergency Network Support
Current clients on an Annual Service Agreement, receive extended support hours in case of an emergency:
Emergency/Network Down Support:
Call 888-957-0058, select 2 to reach our Emergency Dispatch Service to dispatch an On-Call Support Technician. Press 2 if you have a "network-down" or other true emergency.
Dont hesitate to reach out. We can help with:
- »Day-to-Day IT Support
- »Managed Services
- »Monthly On-site Services
- »Network Upgrades
- »Server Migrations
- »Router + Firewall Configurations
- »Wireless Networks
- »Backup/Recovery Plans
Not A Client?
Our Annual Network & Help Desk Support Service Agreements and Managed Services Agreements are designed to support your business’ technology needs in a way that makes a positive difference. This is the driving force behind our company that motivates us to excel in everything we do!
Annual Network & Help Desk Support Service Agreement includes the following:
- »Priority scheduling
- »Guaranteed response times
- »24 x 7 On-Call-Service for unexpected emergencies
- »Proactive remote monitoring