Get In Touch
Kinetik Information Technology
7878 N. 16th Street, Ste. #200 - Phoenix, AZ 85020
Phone: 602 957 0058
Fax: 602 957 0166
For clients with a Network Support Agreement Only:
Our office is located on the S.W. corner of 16th Street & Northern Avenue in one of the Pointe Corridor office complexes, Catalina Terraces.
Enter through the East Lobby main entrance.
Kinetik I.T. is dedicated to minimizing your downtime and maximizing your productivity by offering a dedicated network & IT support and scheduling phone number for our clients @ 888-957-0058.
We will respond to you on a first-come-first-serve basis. Please indicate the timeframe that you need a response by. Our standard support hours are: Monday – Friday: 9:00am – 5:00pm Arizona Time.
Website Hosting Support: Call our toll-free data center support line at 866-245-5154.
Emergency Network Support
Current clients on an Annual Service Agreement, receive extended support hours in case of an emergency:
Emergency/Network Down Support:
- Call 888-957-0058, select 2 to reach our Emergency Dispatch Service todispatch an On-Call Support Technician. Press 2 if you have a "network-down" or other true emergency.
Non-Emergency IT Support:
Dont hesitate to reach out. We can help with:
- Day-to-Day IT Support
- Managed Services
- Monthly On-site Services
- Network Upgrades
- Server Migrations
- Router + Firewall Configurations
- Wireless Networks
- Backup/Recovery Plans
Not A Client?
Our Annual Network & Help Desk Support Service Agreements and Managed Services Agreements are designed to support your business’ technology needs in a way that makes a positive difference. This is the driving force behind our company that motivates us to excel in everything we do!
Annual Network & Help Desk Support Service Agreement includes the following:
- Priority scheduling
- Guaranteed response times
- 24 x 7 On-Call-Service for unexpected emergencies
- Proactive remote monitoring